How long can I keep my ice cream for?
Each ice cream pint has an expiry date labelled on it. If left unopened and stored in the freezer, it could last until the expiry date.
Once opened, we recommend consuming the ice cream within 3 days for optimum freshness as the texture and flavour will deteriorate. This is because we do not use any preservatives and life enhancers in our products.
How long can I keep my golden waffles for?
Each pack of our Frozen Golden Waffles comes with 4 slices and each package has an expiry date labelled on it. If left unopened and stored in the freezer, it could last until the expiry date.
Please open when ready to use. Heating instructions can be found on the packaging wrap-around, or you can also refer to the video here.
Do you do same-day delivery?
We do not do same-day delivery for orders placed in our online store, which requires 3 working days to fulfil. However, you can order via our food delivery platforms Deliveroo, foodpanda, and GrabFood, which will resume operations starting 15 May. Please note that we are closed on Mondays.
For self-collection on the same day, GrabFood has a self-collection feature that you can choose. You can opt to order from any of our three outlets during operating hours.
Please note that Creamier will not be accepting any in-store transactions and payments to abide with government measures to reduce human contact. Any forceful action can be reported to the government.
How do I make changes to my order?
Once all orders have been paid for, they can no longer be modified and changed. This is because all orders are sent to our internal operations team for preparation.
Can I write in to reserve items that are currently out of stock?
Sorry! We do not accept any reservation or pre-order requests. We would like to give everyone a fair chance to purchase our offerings.
How do I go about corporate orders?
Please send us an email at email@example.com, and we'll be happy to work on something with you!
When do you restock your ice creams and frozen golden waffles?
All ice cream flavours are restocked on Mondays and Thursdays at 12pm, while our frozen golden waffles are restocked on Tuesdays and Fridays at 12pm.
Are the Creamier outlets open during this circuit breaker period?
Starting 15 May, all Creamier outlets will be open from 1-7:30pm (closed on Mondays). However, we will strictly not be accepting any in-store transactions and payments to abide with government regulations and reduce human contact. Any forceful actions may result to government intervention.